We hope you’ll absolutely love your Lev Baby purchase. But we get it—sometimes you change your mind, or your baby goes through an overnight growth spurt! We’re happy to issue a refund for all unworn, unwashed items, with original packaging and tags, that are returned to us within 30 days.

Keep in mind, items that are eligible for refund must be:

  • Unworn
  • Unwashed
  • In their original packaging with Lev Baby tags all intact
  • Free of stains, odors, animal hair, and damage

All discounted products, holiday merchandise, underwear, and loveys are final sale.

Customers are responsible for return shipping costs unless there’s a manufacturing defect or we made a shipment mistake. Lev Baby will email you a return shipping label and refund your total less $5.95 shipping fee. Lev Baby is not responsible for untraceable or lost return shipments. Lev Baby does not refund original shipping fees.

We do require proof of purchase for all returns. A receipt, packing slip, or anything that references your order number is perfect!

To start a return, please email our support team at

Processing your return

We process returns as quickly as we can, but please allow up to two weeks for your return to be processed once received at our warehouse, and 1-3 business days for refund to be issued.

You’ll receive a confirmation email once your return has been processed.

Address Disclaimer

We want you to receive your package as quickly as possible, so please double check the address you type in to ensure it’s right. If you enter the wrong address, we are not responsible for packages that are sent to that address.

If you make a mistake entering the shipping address, just contact us at We can’t guarantee address changes because most orders are processed and shipped next day, but if we can change it, we certainly will!

If your order is already processing or has shipped, we can’t change the address. If your order is shipped back to us, we can re-ship your order (you would be responsible for the additional shipping fees) or issue a credit, minus shipping/processing.

Lev Baby is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.